A sign language interpreter is used to facilitate communication between Deaf and hearing people in any situation where interaction needs to take place.
Do
- Book an interpreter three or four weeks in advance.
- Speak directly to the Deaf person and at an even pace: “Do you want to book another appointment?” NOT: “Does she want to book another appointment?”
- Remember that the interpreter remains along side the person speaking, or opposite the Deaf person.
- Reduce background noise so that the interpreter can hear clearly.
- Book two interpreters for an assignment lasting two hours or more.
- Ask if the Deaf person has a preference about the choice of interpreter.
- Check lighting and seating arrangements at the venue.
- Remember to send the interpreter preparation material before the assignment.
- Allow for the lag time in the interpreting process and give the Deaf person a chance to respond.
Don’t
- Allow more than one person to speak at a time.
- Shout
- Expect an interpreter to work in excess of 20-30 minutes without a break.
- Feel uncomfortable that the Deaf person’s eye contact will mostly be with the interpreter.
- Ask the interpreter for personal details during the assignment.
- Address questions or comments to the interpreter.
- Use abbreviations or jargon.
- Expect the interpreter to work through breaks and the lunch hour.
- Ignore the issue of personal safety - interpreters often work alone.
- Expect the interpreter to give the Deaf person a lift home.
- Try to book an agency interpreter direct. All subsequent bookings should be made through the agency.